Right of Withdrawal for Consumers
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.
Table of Contents
- Right of Withdrawal
- Consequences of Withdrawal
- Premature Expiration of the Right of Withdrawal
- Sample Withdrawal Form
1. Right of Withdrawal
You have a statutory right of withdrawal for orders placed. To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract with a clear statement.
The withdrawal period begins with the conclusion of the contract. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired. The withdrawal can be declared by letter or email. You can use the attached sample withdrawal form for this purpose, but it is not mandatory.
The withdrawal should be addressed to:
DAN Group GmbH
Herrengasse 30
9490 Vaduz, Liechtenstein
Email address: [email protected]
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired.
Info: Please note that for documentation purposes, withdrawals cannot be accepted by telephone. Your withdrawal must be made in writing by letter or email to be valid.
2. Consequences of Withdrawal
If you withdraw from this contract, we will reimburse you for all payments we have received from you, immediately and no later than fourteen days from the day on which we received the notification of your withdrawal. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you. In no case will you be charged any fees because of this repayment.
As the submission form is sent digitally via email link, there are no shipping costs for you. Please note that your right of withdrawal expires prematurely as soon as the service has been provided or you have downloaded the submission form during the withdrawal period. In this case, you are not entitled to withdraw from the service.
The right of withdrawal does not apply to the following contracts: – Contracts for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
3. Premature Expiration of the Right of Withdrawal
Your right of withdrawal expires prematurely with the complete download of the submission form. This applies regardless of whether you send in the sample or not. By downloading the submission form, you expressly agree that we begin with the execution of the service before the expiry of the withdrawal period. As a result, you lose your right of withdrawal as soon as the download of the submission form is completed. Please note that after the download, there is no longer any entitlement to withdraw from the service.
4. Sample Withdrawal Form
If you want to withdraw from the contract, please fill out this form and send it back.
– To DAN Group GmbH Herrengasse 30 9490 Vaduz, Liechtenstein -Email address: [email protected]
– I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*) __________________
– Name of the consumer(s) __________________
– Address of the consumer(s) __________________
– Signature of the consumer(s) (only for notification on paper) __________________
– Date __________________
(*) Delete as applicable.
