Right of withdrawal for consumers
For your revocation use the following online form Click here
Right of withdrawal for consumers
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.
Table of contents
- Right of withdrawal
- Consequences of the revocation
- Value replacement
- Premature expiry of the right of withdrawal
- Sample cancellation form
1. right of withdrawal
You are entitled to a statutory right of revocation for orders placed. To exercise your right of withdrawal, you must declare your withdrawal to us. Your declaration must clearly state that you wish to revoke the contract.
The revocation period begins with the conclusion of the contract. To meet the deadline, it is sufficient to send the revocation before the expiry of the revocation period. The revocation can be declared in the form of letter or e-mail. You can also use the attached sample cancellation form for this purpose, which is, however, not mandatory.
The revocation is to be sent to: DAN Group GmbH Herrengasse 30 9490 Vaduz, Liechtenstein
E-mail address: [email protected]
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
- Consequences of the revocation
If you withdraw from this contract, we must return all payments we have received from you without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this refund, we will use the same payment method that you used for the original transaction. In no case will you be charged for this repayment.
Due to the fact that the submission form is sent digitally by e-mail, there are no shipping costs to the consumer. After services performed during the withdrawal period, the right of withdrawal is extinguished and you have no right to withdraw the service.
The right of withdrawal does not apply to the following contracts:
– Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
- Value replacement
If you revoke a contract for the provision of services, you owe us compensation for the value of the services provided up to the time of revocation. The value replacement corresponds to the pro rata payment for services already rendered in relation to the total scope of the services provided for in the contract. After downloading or receiving the registration form, this is 20% of the purchase price, which will be retained as compensation for lost value.
4. premature expiry of the right of withdrawal
Your right of withdrawal expires prematurely if we have provided the service in full and have only begun to perform the contract after you have given your express consent to this and at the same time confirmed your knowledge that you lose your right of withdrawal upon complete fulfillment of the contract by us.
Due to the fact that the registration form is sent digitally by e-mail, there are no shipping costs to the consumer. After the service has been performed during the revocation period, the right of revocation has expired and you have no right to revoke the service.
The right of withdrawal expires as soon as the consumer has sent the sample.
Sample cancellation form
If you wish to cancel the contract, please fill out this form and send it back to us.
– To DAN Group GmbH Herrengasse 30 9490 Vaduz, Liechtenstein -E-mail address: [email protected]
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)
– Ordered on (*)/received on (*) __________________
– Name of the consumer(s) __________________
– Address of the consumer(s) __________________
– Signature of the consumer(s) (only for notification on paper) __________________
– Date __________________
(*) Delete as applicable.