Right of withdrawal for consumers
Right of withdrawal for consumers A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity. Table of contents
- Right of withdrawal
- Consequences of the revocation
- Premature expiry of the right of withdrawal
- Sample cancellation form
1. Right of withdrawal You have a statutory right of withdrawal for orders placed. To exercise your right of withdrawal, you must send us a clear declaration of your decision to withdraw from the contract. The withdrawal period begins when the contract is concluded. To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. The withdrawal can be declared by letter or email. You can use the attached sample withdrawal form for this purpose, but this is not mandatory. The withdrawal must be sent to: DAN Group GmbH Herrengasse 30 9490 Vaduz, Liechtenstein Email address: [email protected] To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period Info: Please note that for documentation purposes, cancellations cannot be accepted by telephone. Your cancellation must be made in writing by letter or email to be valid.
2. Consequences of cancellation If you cancel this contract, we will refund all payments that we have received from you promptly and at the latest within fourteen days from the day on which we received notification of your cancellation. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you. In no case will you be charged for this repayment. Since the submission form is sent digitally via an email link, there are no shipping costs for you. Please note that your right of withdrawal expires prematurely as soon as the service has been provided or you have downloaded the submission form during the withdrawal period. In this case, you have no right to withdraw from the service. The right of withdrawal does not apply to the following contracts: – Contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. 3. Early expiry of the right of withdrawal Your right of withdrawal expires prematurely with the complete download of the submission form. This applies regardless of whether you send in the sample or not. By downloading the submission form, you expressly agree that we may begin performing the service before the withdrawal period has expired. This means that you lose your right of withdrawal as soon as the download of the submission form is complete. Please note that after the download, you no longer have any right to withdraw from the service. 4. Sample cancellation form If you want to cancel the contract, please fill out this form and send it back. – To DAN Group GmbH Herrengasse 30 9490 Vaduz, Liechtenstein -E-mail address: [email protected] – I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (*) __________________ – Name of the consumer(s) __________________ – Address of the consumer(s) __________________ – Signature of the consumer(s) (only if notification is on paper) __________________ – Date __________________ (*) Delete as appropriate.